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1. How do I file a complaint against an officer?

All complaints regarding officers are handled by Patrol Lt. Wayne White. You may contact him directly at 288-2631.

2. How do I reserve the community room?

The Glen Carbon Community Room is available for reservation local groups and residents. For more information or to make a reservation, please contact Nicky Blockton at 618-288-2618. For more information, click here.

3. How do I pay a traffic ticket or court fine?

You can pay for your traffic citation or court fine through Madison County Court House. Follow the link and the on screen instructions.

4. How do I get a copy of a report?

Accident Reports: The Glen Carbon Police Department has partnered with Crashdocs (crashdocs.org) for accident reporting providing the accident occurred in Glen Carbon. All crash reports are available online within 72-hours of filing the report. For residents who do not have a computer, computer access is available at the Village of Glen Carbon Library and the Senior Community Center. There is a $13.00 fee that can be paid with a debit or credit card. You must know the date of the accident, the report number (which is given to you at the time of your accident) and have a valid debit/credit to obtain a copy of the report.

Police Reports: You can download and complete a Report Request Form and email it back to nblockton@glen-carbon.il.us Reports are $5 and there is an extra charge if there are photos. You must pick-up your report in person and will be required to show a photo ID.

Request are completed through our Records Division Monday 10:00am - 6:00pm, Tuesday- Friday 8:30am to 4:30pm in the order they are received. You will be contacted when your report is ready for pickup. If your request is not filled within 3 business days, please contact Coleen Schaller at (618)288-2627 or cschaller@glen-carbon.il.us 

If you are not directly involved in the case or if it is a pending case, the report cannot be released unless it is requested by an attorney. Citizens can make a request for a report that they are not directly involved in by completing a FOI (Freedom Of Information) request form. These requests must also be completed in person and they have to be approved by the Chief Of Police.

CarFax

5. How do I file a police report?

You may file a report 24-hours a day, 7-days a week. Police reports can only be taken in person. Reports will not be taken over the phone. Residents may call and request an officer to meet with them at their residence or they can proceed to the Glen Carbon Police Department where a dispatcher will contact an officer to meet with you in the lobby area. If you have any questions, contact the Glen Carbon Police Dispatch at 288-7226.

6. How do I get a copy of my driving record?

Driving records are maintained by the Illinois Secretary of State. You can contact the IL Secretary of State by calling 800-252-8980 or at www.cyberdriveillinois.com.

IL SOS Website

7. How do I request the Speed Detection Trailer for my neighborhood?

For any citizens that would like to request the Speed Detection Trailer for their neighborhood, please contact Sgt. Jones. He may be reached by email: jjones@glen-carbon.il.us or by phone 618-288-2642.