Utility Billing and Collections
Payment Options
The Village of Glen Carbon has several options when making your water/sewer/trash payments. Payments are accepted in-person Monday-Friday (except holidays) from 7:30 am - 4 pm at Village Hall, 151 N. Main Street. There is a night-drop in the parking lot in front of Village Hall for payments made after hours and on weekends.
The Village can direct debit your account on the due date (or the first business day following if your due date falls on a weekend or holiday) through an ACH payment. The service is free to all residents. The worry-free payment option eliminates late fees.
Pay your utility bill 24 hours a day, 365 days a year by calling 1-833-264-1119 or clicking on the Online Payments on the online payment portal link below. All payments are subject to a convenience fee as follows: Credit/Debit $1.85 plus .60% of the transaction amount, One-Time Electronic Check $2.75, Recurring Electronic Check $2.25.
For questions on your utility bill, you may contact staff at 618-288-1200, press 2 for Utility.
LINKS:
Residential Utility Application - owner occupied only.
Commercial Utility Application
Utility & Rental Occupancy Permit - rental/tenants only.
Should residents require any assistance in making their utility payments, below is a list of agencies that may offer some assistance. (The Village has no affiliations with the agencies and does not have any authority in their decision making processes.)
- Edwardsville Township - 618-656-0292
- GlenEd Pantry - 618-656-7506
- St. Vincent De Paul - 800-775-0712
- Salvation Army
- Granite City - 618-451-7957
- United Way - 800-427-4626